today was the official day of the school holidays and damn i hate it. my workplace came up with this sch hols promotion espacially for singaporeans, PR, those with work permit and donno wat else lah!! it'S so damn irritating. it'S gd that they are getting 30% off and they are so not co-operating. the terms and conditions to getting this discount is that everyone is to show any of the cards - one card, one discount but do they understand simple english? nOooo .. they even want to fight with us!!!

and i never had my patience tested to the limit at a customer before untill today. there was this angmo lady who was with her bf and that she said that she was a PR (but not her guy). wen i asked to see her identification to show she is a PR, she told me she didnt bring. and if following the company rules no ID no discount. so i didnt giv her any. then she started arguing with me. she threw at me all her cards (nets, credit cards etc etc) but none of them shows any of her ID that she is a PR. when i told her i still cant giv it to her, she suddenly called me stupid!!!! STUPID!!!! OMG!!! i stared at her so hard but still with the fake smile on my face. wen her bf heard that, he asked her to stop it but she kept calling me stupid.
the conversation:
her: you're so stupid you know
me: im sorry? (i was taken aback)
her: you are so stupid for not giving me the discount.
me: im sorry mdm but i have to follow the company rules that is stated here (showing her the terms and condition)
her: thats why you're stupid to follow the rules!!

and while she was cursing at me, i was smiling at her & apologizing!!! i juz couldnt take it. by smiling makes me refrain myself from talking back or screaming back at her. HELLO!!!! you think you're sooo clever .. if so u would have brought along ur PR IC where-ever u go ... duh!! whu leaves their IC at home? b**** .. and since you not paying my salary, shut up and leave .. i think she became paiseh or something when i say she can go see my DM if she's not sastified, but instead, she walked away fast. Since she doesnt respect me as a person, why should i? and to continue smiling at the other customers after that was really a challenge. luckily there was still visitors who made my day better.

this is wat u call really ugly ugly customers .. you think you're angmo i muz be scard of you is it .. argHhhh .. you aint that great yourself.

another day tomorrow to face such customers again ... im starting to hate this promotion. whats more it's going on for the whole mth of June. haiz

tOodlEs 5/27/2006 05:58:00 PM